Epitechnic Ltd Privacy policy and GDPR statement

Who we are

Our website address is: https://epitechnic.com.

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

What data do we collect?

Epitechnic collects the following data:

• Personal identification information, including first and last name
• Contact data, including email address, phone number, company, and job title
• Marketing communications data. Including your preferences in receiving marketing information from us and your communications preferences

How do we collect your data?

You directly provide Epitechnic with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services
• Voluntarily complete a customer survey, or provide feedback on our message board or via email
• Use or view our website via your browser’s cookies
• In other cases when we see an opportunity to partner with you on your cloud journey.

How will we use your data?

Epitechnic collects your data so that we can:

• Process your order and manage your account
• Email you with special offers on other products and services we think you might like

Epitechnic will only share your data with our partner companies if you agree, so that they may offer you their products and services.

When Epitechnic processes your order, it may send your data to, and use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How long do we keep your data?

We keep personal information for:

• 6 years where the information is held for VAT purposes
• 1 year after last use for all other purposes

We will then dispose your information by deleting electronic records and cross-cut shredding any physical print outs.

Marketing

Epitechnic would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Epitechnic from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email us.

What are your data protection rights?

Epitechnic would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Epitechnic for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Epitechnic correct any information you believe is inaccurate. You also have the right to request Epitechnic to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Epitechnic erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Epitechnic restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Epitechnic processing your personal data, under certain conditions.

The right to data portability – You have the right to request that Epitechnic transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hello@epitechnic.com
Call us at: +44 (0)20 8191 0844
Or write to us: 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Epitechnic uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website may use:

• Functionality – Epitechnic may use these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – Epitechnic may use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Epitechnic may sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online
  data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Epitechnic website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Google Analytics

We keep track of our website traffic in Google Analytics. Through this way, we analyse the performance of our website, and we’re able to see the effect of our marketing actions. Google Analytics registers, among others:

• What is the source site of your visit
• How long did you stay on our website
• Which pages do you visit
• Which device/operating system/browser do you use
• Which forms do you fill

When legally obliged, Google might share this information with third parties. If third parties process the information, Google might also share this information. We signed a data processing agreement with Google and forbade Google to use the obtained information for any other of their service. No personal data is collected or saved in Google Analytics. The data will not be shared with third partners unless legally obliged. You can read the privacy policy of Google Analytics here: http://www.google.com/intl/en/policies/privacy/

Tracking of third parties

On this website, several tracking codes of third parties may be used, saving the pages a user visited. Third parties can show advertisements based on these visited pages. Services, where these ads are shown, are Google, Facebook, and LinkedIn.

If you own an account at one of these services, their privacy policy might make it possible to link your profile to your use of our website. Your use of this website might be shared with the services listed below. We do not share personal data with either one of these services:

Google Adwords privacy policy 
Facebook Ads privacy policy 
LinkedIn Ads privacy policy 

Changes to our privacy policy

Epitechnic keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 July 2021.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Data Protection Officer

We have appointed a data protection officer to oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, please contact the Data Protection Officer by emailing: dpo@epitechnic.com.

How to contact us

If you have any questions about the Epitechnic privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: hello@epitechnic.com
Call us: +44 (0)20 8191 0844
Or write to us at: 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Epitechnic has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113